Returns & Refunds

Restd 30-Day Returns & Refunds

We want you to be confident when you shop with Restd. If you change your mind about your purchase, you may request a return within 30 days of receiving your order.

Change-of-Mind Returns

To be eligible for a change-of-mind return:

• Your return request must be made within 30 days of receiving your order.
• The product must be unused and in its original condition.
• The product must be returned with its original packaging and accessories.
• The product must not show signs of use, damage or wear.

Return shipping costs for change-of-mind returns are the responsibility of the customer.

Once we receive and inspect the returned product, we will notify you whether your return has been approved. If approved, your refund will be issued to your original payment method.

Faulty or Incorrect Products

If your Restd product arrives faulty, damaged, or is not the product you ordered, please contact us as soon as possible with your order number and photos or videos showing the issue.

We will assess the issue and, where required under Australian Consumer Law, provide an appropriate remedy such as a repair, replacement or refund.

You do not lose your Australian Consumer Law rights by using this returns policy.

How to Request a Return

To request a return, contact our customer support team with:

• Your order number
• The reason for your return
• Photos of the product if requested

Please wait for return instructions before sending anything back.

Restd reserves the right to assess the condition of returned products before approving a change-of-mind refund.

This policy does not limit or exclude any rights you may have under Australian Consumer Law.